Call Us 1.604.899.6009

Welcome to the PASS e-store!

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Customer Service

If your inquiry is regarding previous Session Recordings not shown on the website from please contact the help desk at helpdesk@sqlpass.org.

Refunds and Returns

All sales are FINAL. No refunds, returns or exchanges for any item. Should your items be returned as undeliverable because of incorrect or incomplete address, additional shipping costs will be required in order to resend. If there is a problem with your USB, please contact recordings@sqlpass.org.

Shipping & Delivery

All PASS Boutique items will be available to ship the week after Summit 2016 with the following estimated shipping times. If you would like your order for Summit, please use the Free Pick Up option.

     - 3 to 5 days (US & Canada)
     - 1 to 2 weeks (International) 

Free Pick Up at Summit 2016

Orders that have been placed for free pick up at Summit 2016 will be available at the Registration Desk when you arrive. There will be no on site PASS store this year.

Payment, Pricing & Promotions

Credit card payments are charged by Boulevard Advertising Inc. in US funds.   We accept payment in VISA, MASTERCARD, and American Express through Paypal.  
The presentations in the USB are the property of PASS and its presenters.  Replication of any form of drive, content or presentations contained within, is strictly prohibited.
IMPORTANT NOTE: Purchases made on PASS Boutique (www.passboutique.com) will show up on your credit card statement as "BOULEVARD ADVERTISING INC. USD604-277-5886".  

International Transaction Fee

In some cases, you may see an extra charge on your credit card statement labeled 'international transaction fee'. This is an extra fee charged by your bank on top of your total purchase cost. The PASS store is based in Canada, and even though we are charging in USD, to a US dollar bank account, our bank is not US based. If charged, this ‘international transaction fee’ is going to your bank and not to the PASS store. We are not able to determine if the additional fee – typically between 1-3% of the total charge – is being added to your total. Only a small number of banks seem to make this extra charge, so you may want to look into using a card that does not apply this additional cost.

About the Store

Boulevard Advertising works with the PASS organization to bring the products sold on this site to the PASS Community. The PASS e-Store (or PASS Boutique) is owned and operated by Boulevard Advertising and all sales are conducted by Boulevard Advertising Inc. PASS grants permission to Boulevard Advertising to use PASS branding and approves all items sold to the PASS Community. Boulevard pays PASS a royalty per item sold, and all revenue to PASS goes back to the PASS Community.